Thank you for purchasing a THIRD EYE BLIND SOUND CHECK Package. Package details subject to change without notice. All VIP tickets will be issued at the designated VIP check in location (or other designated location at the venue) prior to the show on the date of the event only. CHECK-IN LOCATION & TIME INFORMATION WILL BE EMAILED OUT BY ARTIST TEAM 3-5 DAYS PRIOR TO THE DAY OF THE SHOW. If you have not received this 3 day before the show, please contact us immediately. All packages are will-call only except for in the states of NY, VA & CT. All packages are NON-REFUNDABLE outside the first 48 hours after purchase. All sales are final. You must bring a valid PHOTO ID matching the PURCHASER/ATTENDEE NAME on this order. Those who cannot present a photo ID matching the PURCHASER name on the order will be turned away. IF YOU ARE ADDING AN ALTERNATE PICK UP NAME please contact firstname.lastname@example.org within 10 days of purchase. If you have any questions regarding the ticket portion of your purchase or have not received your confirmation email, please email XXX or call XXX. Please note: This offer is not valid if tickets are purchased through Fan-to-Fan Resale. THIRD EYE BLIND Packages CANNOT BE RESOLD. Please check with the venue directly for any age restrictions. If you have ACCESSIBLE needs: please call or email our customer service representatives as soon as you have placed your order, and we will do our best to accommodate your needs based on availability.