Digital Tickets

Tips & Tricks

Three Simple Steps to Access Your Digital Wallet:

  1. Log into with the same username/email and password you use to purchase tickets from Walton Arts Center. A link to your wallet can also be found in your order confirmation, show reminder and ticketing account.
  2. After logging in on your mobile device, your tickets and ticket add-ons for all upcoming performances will be displayed in “My Events.”
  3. Tap on a performance to see your digital tickets.  Your ticket wallet will automatically update with a QR code prior to the concert and the ushers will use that code to scan you in for the show. A ticket will not be valid for entry without a QR code.

A few tips before the show starts:

  • Do not screenshot, print or share your QR code. The QR codes refresh every 60 seconds.  Screenshots or printouts of the digital ticket QR code will not be valid for entry.
  • Do log on to Walton Arts Center's public wifi "WACGuest" when you arrive.
  • Do check the FAQs below for more info or contact our box office at 479.443.5600.
  • Do create a shortcut to your digital wallet on your smartphone’s home screen for quick access on the day of show!

Quick Troubleshooting Tips:

  • If you have forgotten your password, use the “Forgot Password?” link below the Log In button.
  • If you experience any issues with your QR code, refresh the page.
  • Make sure your phone’s browser is using light mode.


General FAQs:

Sharing Tickets FAQs:

Troubleshooting FAQs: