Frequently Asked Questions

Q: How long do the performances last?
A: All performances are approximately 1 hour, unless otherwise specified.

Q: Can I change my attendance numbers?
A: Yes, you can use the Change Request Form to adjust your numbers up until 2 weeks
prior to the performance.

Q: How do I know my form was received?
A: You will receive a confirmation email of all forms submitted. If you do not receive a
confirmation email, please notify the School Concierge.

Q: When do I get a confirmation?

A: You should receive a confirmation about 2 weeks after registration has been processed.

Q: Why do I have to pay for the amount reserved?
A: This is so we can accommodate as many students as possible at each performance.
Because of the growing number of schools participating in our educational programs we
reach capacity for many performances throughout the year.

Q: What is the Performance Reminder Card for?
A: This is a reminder of the performance information you signed up for.
They are mailed approximately 2 weeks before the performance. They include the number of
seats reserved, date and time of performance.

Q: What is the Day of Show Card for?
A: You will receive the Day of Show Card when you arrive at WAC for your performance.
You will be greeted and guided by a WAC staff member through the check-in process.

Q: How do we purchase Parent Tickets?
A: School groups receive one complimentary adult ticket per every ten student tickets
to accommodate teachers, parents and other adult chaperones. We regret
that additional parent tickets are unavailable.

Q: I have more questions!
A: That's okay!  Contact our Schools Concierge, at schools@waltonartscenter.org